Agenda

Training Day - October 7th

8:00 am
9:00 am - 5:00 pm

SOTI ONE Platform: All- Day Training

This session will be an overview of the SOTI ONE Platform and will illustrate how the SOTI ONE Platform reduces the cost, complexity and downtime of business-critical operations. Each individual component of the SOTI ONE Platform will be showcased. Attendees can either chose an individual session or the whole day comprising of all 5 sessions.

SOTI Snap

SOTI Snap is a cross-platform, rapid app development solution for business. In this training session, attendees will get hands-on experience with our rapid app development solution. This session will cover all details related to the planning, creation, testing and deployment of SOTI Snap apps for iOS and Android.

SOTI Assist

SOTI Assist is the industry’s first diagnostic help desk solution optimized to fix mobile device problems. In this session, attendees will get hands-on training on our mobile help desk solution, SOTI Assist. Attendees will learn the basics of creating and managing tickets within SOTI Assist, get an understanding of the entire lifecycle of a ticket, and learn about the latest additions to SOTI Assist.

SOTI Central

SOTI Central is an online community for SOTI partners and customers to get answers from product experts, interact with each other and browse a library of products and services built around the SOTI ONE Platform. In this session, attendees will learn how they can use SOTI Central to leverage the latest and greatest information SOTI has to offer.

SOTI Insight

Learn about SOTI Insight, a business intelligence solution that makes it easy for enterprises to collect, aggregate and analyze data from mobile apps, mobile devices, IoT devices, as well as from enterprise applications. In this session, attendees will learn how SOTI Insight can help them proactively manage their entire suite of mobility solutions.

SOTI Connect 

Do you have headless IoT devices that still require management? SOTI Connect is an IoT solution that will allow businesses to secure, manage and connect to various devices, regardless of their communication protocol or operating systems.  



8:00 am
9:00 am - 10:00 am

Introduction to SOTI MobiControl

In this session, attendees will learn about the latest features in SOTI MobiControl, as well as how to leverage these features to solve business mobility challenges.

9:00 am - 10:00 am

Introduction to the SOTI ONE Platform

In this session, attendees will learn about the SOTI ONE Platform and how it intuitively integrates all their enterprise mobility management (EMM) needs into one unique, easy-to-use platform. It will help reduce the cost, complexity and downtime related to business-critical mobility. Comprised of six unique and revolutionary components, the SOTI ONE Platform removes functional silos to create a single platform that helps to eliminate downtime, build apps faster and manage all mobile and IoT devices in one place. This session will introduce the attendees to all the individual components of the SOTI ONE Platform.

9:00 am - 10:00 am

SOTI Certified MobiControl V 14 Associate Bootcamp

A SME will go through the basic features and functionality that a Help Desk specialist for SOTI MobiControl will need. An overview will be given of all the different OS platforms in SOTI MobiControl.

Topics to be covered:

  • Introduction
  • Login & Navigate
  • Android Device Rule
  • Android Installation
  • Connect a Device
  • Windows Mobile CE/Windows Modern Device Rule
  • Apple iOS Device Rule
  • Locate a Device
  • Remote Control a Device

 

9:00 am - 10:00 am

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

8:00 am
10:00 am - 10:15 am

Break

8:00 am
10:15 am - 11:15 am

Android Enterprise and SOTI Mobicontrol

This advanced hands-on training session will provide attendees with comprehensive training on how to manage Android Enterprise devices. This session will cover profile configuration, enrollment, security and many other features in SOTI MobiControl for managing Android Enterprise devices.

10:15 am - 11:15 am

Windows 10 Device Management

This hands-on training session will provide attendees with a comprehensive overview of how to manage Windows 10 devices. Attendees will learn about certificate enrollment, LDAP enrollment, and other management capabilities of Windows 10 devices.

10:15 am - 11:15 am

Overview of APIs in SOTI MobiControl

This session will go over how to get started with making your own API calls to SOTI MobiControl. Attendees will learn about various use cases and challenges that integration with SOTI MobiControl APIs can address.

10:15 am - 11:15 am

SOTI ONE Platform - SOTI SNAP Part 1

SOTI Snap is a cross-platform, rapid app development solution for business. In this training session, attendees will get hands-on experience with our rapid app development solution. This session will cover all details related to the planning, creation, testing and deployment of SOTI Snap apps for iOS and Android.

10:15 am - 11:15 am

SOTI Certified MobiControl V 14 Professional Bootcamp -Part 1

The Professional training continues in greater detail where the Associate training concludes. A SME will go through the major configurations that a MobiControl Administrator will need to know.

Topics to be covered:

  • Administering SOTI MobiControl
  • SOTI Settings Manager
  • SOTI MobiControl Best Practices
  • Configuring Windows Mobile/CE Devices
  • Configuring Windows Modern Devices
  • Configuring Apple iOS Devices
  • Configuring Google Android Devices

Configuring Android for Work Devices

10:15 am - 11:15 am

Introduction to SOTI MobiControl V15

In this session, attendees will learn about the new features that have been introduced in V15 of MobiControl.

10:15 am - 11:15 am

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

8:00 am
11:15 am - 11:30 am

Break

8:00 am
11:30 am - 12:30 pm

SOTI MobiControl Best Practices

In this advanced session attendees will learn from the best! Hear from our Technical Account Managers and SMEs, who have assisted with numerous customer deployments. They will talk attendees through industry best practices covering, device updates, production vs. test environments, naming conventions for profiles, and much more.

11:30 am - 12:30 pm

Deep-Dive into SOTI MobiControl Profiles

In this advanced hands-on session, attendees will learn about best practices for distributing and managing profiles for configurations and packages. Learn how SOTI MobiControl’s powerful profile filter criteria can ease day-to-day management of devices.

11:30 am - 12:30 pm

Introduction to Linux Management

Linux is an untapped market that is integral to all multi-device ecosystems. Routers, modems, scanners, RFID, POS, laptops, thin-clients, controllers, printers, and just about anything else you can think of. Come learn how to incorporate Linux in your business plan, and experience hands on training to understand the power of script automation.

11:30 am - 12:30 pm

SOTI ONE Platform - SOTI SNAP Part 2

SOTI Snap is a cross-platform, rapid app development solution for business. In this training session, attendees will get hands-on experience with our rapid app development solution. This session will cover all details related to the planning, creation, testing and deployment of SOTI Snap apps for iOS and Android.

11:30 am - 12:30 pm

SOTI Certified MobiControl V 14 Professional Bootcamp -Part 2

The Professional training continues in greater detail where the Associate training concludes. A SME will go through the major configurations that a MobiControl Administrator will need to know.

Topics to be covered:

  • Administering SOTI MobiControl
  • SOTI Settings Manager
  • SOTI MobiControl Best Practices
  • Configuring Windows Mobile/CE Devices
  • Configuring Windows Modern Devices
  • Configuring Apple iOS Devices
  • Configuring Google Android Devices

Configuring Android for Work Devices

11:30 am - 12:30 pm

Certificates Management

This session will allow attendees to gain the knowledge they need to know about different types of certificates and how they work. This training provides baseline knowledge required to understand SOTI MobiControl, device/server handshakes, network workflows and additional granular information about how the various components of SOTI MobiControl work together.

11:30 am - 12:30 pm

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

8:00 am
12:30 pm - 1:30 pm

Lunch Break

8:00 am
1:30 pm - 2:30 pm

Android Enterprise and SOTI MobiControl

This advanced hands-on training session will provide attendees with comprehensive training on how to manage Android Enterprise devices. This session will cover profile configuration, enrollment, security and many other features in SOTI MobiControl for managing Android Enterprise devices.

1:30 pm - 2:30 pm

Introduction to SOTI SNAP

In this session, attendees will get hands-on with our rapid app development solution, SOTI Snap. This session will cover the stages of planning, creating, testing and deploying SOTI Snap apps for iOS and Android.

1:30 pm - 2:30 pm

Introduction to SOTI Assist

In this session, attendees will get hands-on with our diagnostic help desk solution, SOTI Assist. Attendees will learn the basics of creating and managing tickets within SOTI Assist, get an understanding of the entire lifecycle of a ticket, and learn about the latest additions to SOTI Assist.

1:30 pm - 2:30 pm

SOTI ONE Platform - SOTI Assist

SOTI Assist is the industry’s first diagnostic help desk solution optimized to fix mobile device problems. In this session, attendees will get hands-on training on our mobile help desk solution, SOTI Assist. Attendees will learn the basics of creating and managing tickets within SOTI Assist, get an understanding of the entire lifecycle of a ticket, and learn about the latest additions to SOTI Assist.

1:30 pm - 2:30 pm

SOTI Certified MobiControl V 14 Expert Bootcamp - Part 1

The Expert training series expands on the previous series and provides a deeper dive into the inner workings of SOTI MobiControl V14.4.

Topics to be covered:

  • Advanced Deployment Server Configuration
  • Implementing SOTI MobiControl in an advanced infrastructure
  • Implementing LDAP & Certificate Authorities
  • Advanced Security & Multi-Tenancy
  • Managing BYOD & Corporate liable devices in a single environment
  • Alerting, Reporting, Custom Attributes & Data
  • Advanced Profile Management & Deployment
  • Advanced Package Deployment & Scripting
  • Best Practices & Advanced Diagnostics

 

1:30 pm - 2:30 pm

Certificates Management in SOTI MobiControl

This advanced session will continue from the previous session and go in-depth on Active Directory Certificate Services involving PKI (over DCOM and HTTPS) and SCEP, Symantec CA, SOTI MobiControl Certificates and Cloud Link Agent.

1:30 pm - 2:30 pm

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

8:00 am
2:30 pm - 2:45 pm

Break

8:00 am
2:45 pm - 3:45 pm

Data Reporting and Extraction in SOTI MobiControl

In this advanced training session, attendees will learn about best practices for data reporting using SOTI MobiControl. Attendees will learn about report generation and data collection within SOTI MobiControl, and how to integrate with SOTI MobiControl APIs to pull data, charts and reports into 3rd party systems.

2:45 pm - 3:45 pm

Apple Management and SOTI MobiControl

Learn about Apple Management and how device enrollment and app deployment with DEP and VPP work.

2:45 pm - 3:45 pm

SOTI MobiControl Best Practices

In this advanced session attendees will learn from the best! Hear from our Technical Account Managers and SMEs, who have assisted with numerous customer deployments. They will talk attendees through industry best practices covering, device updates, production vs. test environments, naming conventions for profiles, and much more.

2:45 pm - 3:45 pm

SOTI ONE Platform - SOTI Insight

Learn about SOTI Insight, a business intelligence solution that makes it easy for enterprises to collect, aggregate and analyze data from mobile apps, mobile devices, IoT devices, as well as from enterprise applications. In this session, attendees will learn how SOTI Insight can help them proactively manage their entire suite of mobility solutions.

2:45 pm - 3:45 pm

SOTI Certified MobiControl V 14 Expert Bootcamp- Part 2

The Expert training series expands on the previous series and provides a deeper dive into the inner workings of SOTI MobiControl V14.4.

Topics to be covered:

  • Advanced Deployment Server Configuration
  • Implementing SOTI MobiControl in an advanced infrastructure
  • Implementing LDAP & Certificate Authorities
  • Advanced Security & Multi-Tenancy
  • Managing BYOD & Corporate liable devices in a single environment
  • Alerting, Reporting, Custom Attributes & Data
  • Advanced Profile Management & Deployment
  • Advanced Package Deployment & Scripting
  • Best Practices & Advanced Diagnostics

 

2:45 pm - 3:45 pm

SOTI Apps - (HUB, SURF, ERG, Cloud Link Agent)

This advanced session will cover in-depth information about Enterprise Resource Gateway, Cloud Link Agent, SOTI Hub and SOTI Surf. This training is ideal for experienced MDM/EMM admins who would like to learn more about the industry-leading EMM security features SOTI has to offer.

2:45 pm - 3:45 pm

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

8:00 am
3:45 pm - 4:00 pm

Coffee Break

8:00 am
4:00 pm - 5:00 pm

App Deployment Within SOTI MobiControl for Android Enterprise

In this hands-on session, attendees will learn about the various app distribution mechanisms within SOTI MobiControl for Android Enterprise devices. This session will cover both package deployment as well as distribution of apps via Google Play.

4:00 pm - 5:00 pm

SOTI ONE Platform - SOTI Connect

Do you have headless IoT devices that still require management? SOTI Connect is an IoT solution that will allow businesses to secure, manage and connect to various devices, regardless of their communication protocol or operating systems.  

4:00 pm - 5:00 pm

Advanced IOS and APPLE management

This advanced hands-on training session will provide attendees with a comprehensive in-depth training on how to manage iOS devices. Attendees will learn the steps involved in enrolling and managing iOS devices and about the benefits of deploying iOS devices throughout their business using SOTI MobiControl.

4:00 pm - 5:00 pm

SOTI Identity

Learn about the integrated login between the SOTI ONE Platform and device-side apps with SOTI Identity. Integrate with third party IDPs like Okta, OneLogin, Azure and other IDPs.

4:00 pm - 5:00 pm

SOTI MobiControl Certification Exam Slot (Associate, Professional and Expert)

Attendees will get a chance to write SOTI MobiControl Certification Exams onsite at SOTI SYNC 2019. Attendees will get one attempt each for SOTI MobiControl v14 Associate, Professional and Expert Certifications. We highly recommend attendees register for the SOTI Certified MobiControl v14 Associate, Professional and Expert Training sessions before registering to write the certificate exam.

4:00 pm - 6:00 pm

Android Enterprise Platform Professional Certification (GOOGLE)

8:00 am
7:00 pm - 9:30 pm

Welcome Reception (Expo Hall Opens)

Day One - October 8th

8:00 am
6:30 am - 8:30 am

Breakfast

8:00 am
8:30 am - 8:45 am

Opening Remarks

8:00 am
8:45 am - 9:45 am

Accelerate Your Business 10X!

Accelerate: Build It Faster. Fix It Faster. Deliver It Faster. Supercharge It.
Keynote

Keynote Room
Carl Rodrigues, Chief Executive Officer, SOTI

In the fast paced world we live in, the expectation that business needs to be agile is a given. But, how can business achieve this goal? Technology is driving rapid change, but choosing the right tools and finding the skills to execute is increasingly more difficult and costly.

Join Carl Rodrigues, SOTI’s President & CEO, in this visionary keynote as he showcases how you can accelerate your business and achieve the 10X goal. Mr. Rodrigues will talk about how the SOTI ONE Platform breaks through the barriers of technical complexity and cost, while also providing practical examples of how SOTI’s technology can be used to create and deliver game changing apps and services that can be brought to market quickly and cost effectively. Mr. Rodrigues will address how technology can be used to control costs and deliver innovation throughout the product lifecycle.

Push the boundaries. Outpace the competition. Reimagine the possibilities.

8:00 am
9:45 am - 10:30 am

Diamond Sponsor Keynote: Featuring Samsung

Keynote

Keynote Room
Nick Dawson, Global Director, Enterprise Platforms Strategy & Business Development, Samsung

Nick Dawson is an enterprise technology veteran of over 20 years, the past 15 in the enterprise mobility space. He leads the enterprise software/platforms strategy and global business development team at Samsung Electronics HQ. The platform team’s responsibilities include software strategy and definition, global partnerships, global business development, and more. Nick is happy to be returning home to Canada for a couple of days after spending the past five years flying all over the world from his new home base at Samsung HQ in Seoul, South Korea.

Technology trends are appearing at an increasing rate, and many of them are converging in the mobility space. As the world’s leading technology company, Samsung Electronics will outline their vision for a hyper-connected world enabled by the convergence of 5G, IoT, AI, and more. Security, manageability, and productivity continue to be top of mind as digital transformation (and disruption) accelerates. Samsung has been busy laying the groundwork to support partners and customers as we move forward into the fourth industrial revolution, applying learning from the mobility trends of the past decade to next wave of mobility that is upon us.

8:00 am
10:30 am - 11:00 am

Coffee Break & Expo Hall Opens

8:00 am
11:00 am - 11:45 am

Breakout 1

SOTI Altitude Program Update
Partner Track

Looking to boost software and services revenue? SOTI's Altitude Partner Program enables our partners to grow their revenue and close deals faster.

In this session, learn about the newest resources SOTI partners can leverage to improve their selling and marketing of SOTI solutions and services. Learn how organizations can boost their revenue and increase profit margins through the program. Plus, get insights into upcoming brand and marketing initiatives that SOTI partners can leverage.

11:00 am - 11:45 am

Breakout 2

Zebra. Capture Your Edge.
Sponsor Track

11:00 am - 11:45 am

Breakout 3

Ask The Experts: Retail Innovation Panel
Industry Track

From drones, to robots, to e-commerce, to self-service checkouts and kiosks, technology is increasingly becoming the focal point of retail businesses.

In this session, learn about the latest trends in retail mobility and IoT technology, and hear from business leaders in the retail sector and SOTI partners on best practices for deploying mobility and IoT in retail environments.

11:00 am - 11:45 am

Breakout 4

Take Your Apple Management To The Next Level
Technology Track

Apple iOS continues to thrive in organizations thanks to Apple's focus on the enterprise as a key area of growth for its business. iPhones and iPads continue to extend beyond the corporate office to other areas of business, such as field services and industrial environments.

In this session, you will hear what’s new with Apple iOS 13 and learn how it affects the management of iOS devices and apps. SOTI will provide tips and tricks for iOS device deployments and highlight common pitfalls to avoid. Learn how organizations can take their Apple management to the next level with the SOTI ONE Platform.

11:00 am - 11:45 am

Breakout 5

SOTI MobiControl: The Backbone of the SOTI ONE Platform
Technology Track

SOTI MobiControl, the leading EMM solution for business-critical mobility use cases, gets even better as part of the SOTI ONE Platform.

In this session, learn about the updates to SOTI MobiControl over the past year, and get a sneak peak into the SOTI MobiControl roadmap. Attendees will learn how easy it is to integrate other SOTI ONE solutions with SOTI MobiControl.

11:00 am - 11:45 am

Breakout 6

SOTI Insight: Bridge The Gap Between Insight and Action
Technology Track

For organizations that rely on mobile devices to do business, issues such as application performance, network coverage, battery issues, and more, can seriously hinder business performance. Addressing these problems is easier said than done with 80% of organizations lacking complete visibility into their business-critical mobility solutions.

In this session, learn how SOTI Insight gives organizations the visibility they need over their mobile devices' batteries, apps and network usage. Learn how SOTI Insight differs and complements traditional business intelligence solutions, and how it uniquely provides actionable data to solve common mobility challenges.

8:00 am
11:55 am - 12:40 pm

Breakout 1

Understanding SOTI ONE Pricing
Partner Track

The SOTI ONE Platform is a gamer-changer for mobility and IoT resellers and MSPs looking to provide new and differentiating services to their customers. In this session, attendees will learn the value that the SOTI ONE Platform provides.

SOTI sales leaders will guide SOTI partners through the recent pricing changes of SOTI solutions and services, how the new pricing changes deliver substantial ROI to customers, and how the pricing delivers significant value over other competitive offerings.

11:55 am - 12:40 pm

Breakout 2

Sponsor Session
Sponsor Track

11:55 am - 12:40 pm

Breakout 3

Ask The Experts: Healthcare Innovation Panel
Industry Track

Mobility and IoT are revolutionizing the health care industry, enabling organizations to provide better and safer health care, and provide high-quality services right in patients' homes. However, the deployment of mobility and IoT technologies can be painful if it isn't rolled out properly.

In this session, hear from SOTI's panel of health care IT leaders and partners on the best practices for deploying mobility and IoT in health care. Hear about the latest trends in mobility and IoT within health care, and how organizations can take advantage of this technology.

11:55 am - 12:40 pm

Breakout 4

11:55 am - 12:40 pm

Breakout 5

SOTI Assist to the Rescue!
Technology Track

With 87% of organizations requiring employees to use mobile applications for work-related activities, mobile devices are quickly replacing laptops and desktops as the dominant devices across many organizations. The impact of mobile downtime, therefore, can cost organizations tens of thousands of dollars per mobile worker every year.

In this session, learn how SOTI Assist is changing the help desk solutions landscape to better support today's mobile workforce. Attendees will see a demonstration of how SOTI Assist improves documentation, collaboration, diagnosis and resolution of mobile issues; and ultimately, reduces costly downtime of mobile workers and devices.

11:55 am - 12:40 pm

Breakout 6

ONE Platform. ONE Login. ONE Identity.
Technology Track

The rise in both the use and number of cloud apps in companies is challenging IT teams used to having complete control over software that was traditionally installed on premises. Identity and access management (IAM), particularly related to devices and apps, is now a must-have for organizations to ensure a seamless experience for employees and to protect companies from increasingly sophisticated fraud and cybersecurity attacks.

In this session, SOTI will introduce SOTI Identity, an IAM solution that enables users to seamlessly navigate between SOTI ONE solutions. Attendees will see in action how SOTI Identity creates a convenient and personalized experience for end users as they navigate from one SOTI ONE solution to the next.

8:00 am
12:40 pm - 1:40 pm

Lunch Break

8:00 am
1:40 pm - 2:15 pm

Breakout 1

Making Money with SOTI ONE
Partner Track

The enterprise mobility market is hot, and competition within it is heating up as well. Device resellers' profit margins are getting squeezed by their suppliers, and MSPs need to continue differentiating services in order to stand out from the pack. In this session, attendees will learn about the SOTI Proof of Concept (POC) process, how they can grow their business by selling SOTI ONE, which opportunities and use cases to target, and how to position SOTI ONE to win the deal.

1:40 pm - 2:15 pm

Breakout 2

Honeywell. The Power of Connected.
Sponsor Track

1:40 pm - 2:15 pm

Breakout 3

Ask The Experts: Field Services Innovation Panel
Industry Track

Increasing competition and higher customer expectations regarding service and convenience require organizations delivering field services to innovate, stay agile and improve service reliability. Mobility and IoT technology are key to achieving these objectives.

In this session, hear about the latest mobility and IoT technology trends in field services. Learn from a panel of field service experts on how to best deploy mobility and IoT solutions and how these technologies can be leveraged to improve the delivery of services.

1:40 pm - 12:15 pm

Breakout 4

Going Beyond Android Enterprise
Technology Track

With over 280 million Android smartphones shipped for business use in 2018, Android continues to have a solid presence in the enterprise.

In this session, hear what’s new in Android Q and how it affects the management of Android devices and apps. Learn about SOTI's roadmap for Android and how it extends Android Enterprise management. See how organizations can take Android management to the next level with the SOTI ONE Platform.

1:40 pm - 2:15 pm

Breakout 5

Take Your Apple Management To The Next Level
Technology Track

Apple iOS continues to thrive in organizations thanks to Apple's focus on the enterprise as a key area of growth for its business. iPhones and iPads continue to extend beyond the corporate office to other areas of business, such as field services and industrial environments.

In this session, you will hear what’s new with Apple iOS 13 and learn how it affects the management of iOS devices and apps. SOTI will provide tips and tricks for iOS device deployments and highlight common pitfalls to avoid. Learn how organizations can take their Apple management to the next level with the SOTI ONE Platform.

1:40 pm - 2:15 pm

Breakout 6

Zap the App Gap With SOTI Snap. Year In Review and Roadmap
Technology Track

With worldwide spending on digital transformation efforts expected to reach 2 trillion dollars by 2022, it's no surprise the market for low-code/no-code development solutions is exploding. But most of the solutions coming into the market are still geared towards developers, putting them out of reach for many organizations lacking development talent to build the apps they need.

In this session, learn about new innovations in SOTI Snap that is making it easier for non-developers to build critical apps for their business.

8:00 am
2:15 pm - 2:45 pm

Coffee Break

8:00 am
2:45 pm - 3:30 pm

Breakout 1

Wow Customers with SOTI Professional and Support Services
Partner Track

When uptime, speed of deployments and mobility expertise are a premium for your customers, SOTI Enterprise Support and Professional Services are here to help. In this session, hear about real-life case studies from organizations who benefitted from SOTI Enterprise Support and Professional Services, and how selling these services can help you unlock more value for your customers.

2:45 pm - 3:30 pm

Breakout 2

Sponsor Session
Sponsor Track

2:45 pm - 3:30 pm

Breakout 3

Ask The Experts: Transport & Logistics Innovation Panel
Industry Track

The transportation & logistics market is booming! Growing affluence in developing countries is boosting air travel, while growth in e-commerce and globalization means more goods are being shipped worldwide. Visibility, automation and connected systems are all key to the success of transportation & logistics organizations, which are being supported by ever-increasing investments in mobility and IoT. Are you overwhelmed by the whirlwind of mobility and IoT technologies being rolled out in your workplace? Then, this industry panel is the right one for you.

In this session, attendees will learn about the latest trends in mobility and IoT technology in transportation and logistics. Seasoned experts in transportation & logistics will educate attendees about the best practices for deploying mobility and IoT strategies for drivers, pilots, and more.

2:45 pm - 3:30 pm

Breakout 4

Linux, Linux Everywhere! The Next Wave of Devices in the Enterprise
Technology Track

Linux is taking over the world! The proliferation of Linux in the cloud and the IoT means that it is more critical than ever for the successful operation of business. Despite the success of Linux, it is very much a fragmented world with various distributions of Linux catering to various use cases and devices. This creates significant overhead for organizations that grows with each passing year, as they are forced to use multiple proprietary solutions to manage various Linux devices. SOTI MobiControl's vendor-agnostic Linux management capabilities enables organizations to manage all of their Linux devices across a single pane of glass.

In this session, SOTI will provide real-life use cases of how SOTI MobiControl helps organizations securely manage and support all their Linux devices - from laptops, to RFIDs, to vending machines. Attendees will learn how SOTI MobiControl offers full lifecycle management and control of Linux devices, including those situated in restricted network environments.

2:45 pm - 3:30 pm

Breakout 5

2:45 pm - 3:30 pm

Breakout 6

SOTI Connect: Driving The Era of Business-Critical IoT
Technology Track

As businesses modernize, IoT plays an increasingly pivotal role in delivering new services, improving customer experiences, and reducing costs. While this has led to an explosion of IoT platforms and apps, vendor-agnostic device management solutions are largely absent, making it difficult for organizations to secure, manage and support their business-critial IoT devices.

In this session, learn how SOTI Connect solves real-world use cases around the management IoT devices, such as printers. Attendees will see a demonstration of how SOTI Connect gives organizations visibility into, and control of, their IoT devices and helps reduce costly downtime.

8:00 am
3:30 pm - 5:00 pm

Expo Hall & Cocktails



Day Two - October 9th

8:00 am
6:30 am - 8:30 am

Breakfast

8:00 am
8:30 am - 8:45 am

Opening Remarks

8:00 am
8:45 am - 9:30 am

SOTI Keynote

SOTI Product Roadmap - Unleash The Future With The SOTI ONE Platform

To deliver the innovation needed to keep pace in today’s rapidly changing technology landscape, flexible solutions that understand today’s interconnected business environment is critical.

Join Oscar Rambaldini, VP of Product Management and Ryan Webber, VP, Sales Americas, as they showcase SOTI’s innovative product roadmap, designed to accelerate business transformation.

8:00 am
9:30 am - 10:15 am

Industry Panel

Ask The Experts: Public Safety Innovation Panel
8:00 am
10:15 am - 10:45 am

Coffee Break & Expo Hall Opens

8:00 am
10:45 am - 11:30 am

Breakout 1

Value Selling for SOTI Partners
Partner Track

Join sales coach, David Byck, on why selling on value is critical for partners and SOTI.

10:45 am - 11:30 am

Breakout 2

Sponsor Session
Sponsor Track

10:45 am - 11:30 am

Breakout 3

Going Beyond Android Enterprise
Technology Track

With over 280 million Android smartphones shipped for business use in 2018, Android continues to have a solid presence in the enterprise.

In this session, hear what’s new in Android Q and how it affects the management of Android devices and apps. Learn about SOTI's roadmap for Android and how it extends Android Enterprise management. See how organizations can take Android management to the next level with the SOTI ONE Platform.

10:45 am - 11:30 am

Breakout 4

SOTI Insight: Bridge The Gap Between Insight and Action
Technology Track

For organizations that rely on mobile devices to do business, issues such as application performance, network coverage, battery issues, and more, can seriously hinder business performance. Addressing these problems is easier said than done with 80% of organizations lacking complete visibility into their business-critical mobility solutions.

In this session, learn how SOTI Insight gives organizations the visibility they need over their mobile devices' batteries, apps and network usage. Learn how SOTI Insight differs and complements traditional business intelligence solutions, and how it uniquely provides actionable data to solve common mobility challenges.

10:45 am - 11:30 am

Breakout 5

All Together Now: Integrating Apps With SOTI Snap
Technology Track

Apps are integral to any successful digital transformation effort. But if the apps don't integrate with business-critical systems, companies can't fully realize the benefits the apps were meant to deliver in the first place. So it comes as no surprise that integration services are on the rise within the enterprise. But what if your app development platform made it easy to integrate with any backend systems? In this session, SOTI demonstrates how easy it is to integrate SOTI Snap with other applications, including other SOTI solutions.

10:45 am - 11:30 am

Breakout 6

SOTI MobiControl: The Backbone of the SOTI ONE Platform
Technology Track

SOTI MobiControl, the leading EMM solution for business-critical mobility use cases, gets even better as part of the SOTI ONE Platform.

In this session, learn about the updates to SOTI MobiControl over the past year, and get a sneak peak into the SOTI MobiControl roadmap. Attendees will learn how easy it is to integrate other SOTI ONE solutions with SOTI MobiControl.

8:00 am
11:30 am - 2:00 pm

Lunch & Expo Hall Networking

8:00 am
2:00 pm - 2:10 pm

Keynote Introduction

8:00 am
2:10 pm - 3:30 pm

Special Keynote

Keynote

Former US Vice President Al Gore joins us at SOTI SYNC 2019 to speak about how technology drives global change. A pioneering advocate of technology and climate change, Al Gore is the cofounder and chairman of Generation Investment Management, and the founder and chairman of The Climate Reality Project, a nonprofit devoted to solving the climate crisis. He is also a senior partner at Kleiner Perkins Caufield & Byers and a member of Apple Inc.’s board of directors.

He is the author of the #1 New York Times best-sellers An Inconvenient Truth and The Assault on Reason, and the best-sellers Earth in the Balance, Our Choice: A Plan To Solve the Climate Crisis, The Future: Six Drivers of Global Change, and most recently, The New York Times best-seller An Inconvenient Sequel: Truth to Power. He is also the subject of the documentary movie “An Inconvenient Truth,” which won two Oscars in 2006 -- and a second documentary in 2017, “An Inconvenient Sequel: Truth to Power.” In 2007, Gore was awarded the Nobel Peace Prize, along with the Intergovernmental Panel on Climate Change, for “informing the world of the dangers posed by climate change.

8:00 am
3:30 pm - 4:00 pm

Coffee Break

8:00 am
4:00 pm - 4:45 pm

Breakout 1

The Best of the Best: How SOTI's Partner Ecosystem Unlocks Value
Partner Track

SOTI certifies devices from over 200 device manufacturers worldwide. Each year, hundreds of device makes and models are put through a rigorous certification process, giving our partners and customers piece of mind that the devices will work with SOTI solutions and can take full advantage of SOTI's unique enterprise mobility management technology.

In this session, attendees will learn the benefits of the SOTI Partner Ecosystem and how they can partner with SOTI to certify their solutions as well as deliver custom, integrated solutions that leverage SOTI's technology.

4:00 pm - 4:45 pm

Breakout 2

Sponsor Track

4:00 pm - 4:45 pm

Breakout 3

Enterprise Support Case Study
Technology Track

When uptime and mobility expertise are a premium for your organization, SOTI Enterprise Support is here to help. In this session, hear about real-life case studies from organizations who benefitted from SOTI Enterprise Support, and how Enterprise Support can help you unlock more value from your mobility investments.

4:00 pm - 4:45 pm

Breakout 4

ONE Platform. ONE Login. ONE Identity.
Technology Track

The rise in both the use and number of cloud apps in companies is challenging IT teams used to having complete control over software that was traditionally installed on premises. Identity and access management (IAM), particularly related to devices and apps, is now a must-have for organizations to ensure a seamless experience for employees and to protect companies from increasingly sophisticated fraud and cybersecurity attacks.

In this session, SOTI will introduce SOTI Identity, an IAM solution that enables users to seamlessly navigate between SOTI ONE solutions. Attendess will see in action how SOTI Identity creates a convenient and personalized experience for end users as they navigate from one SOTI ONE solution to the next.

4:00 pm - 4:45 pm

Breakout 5

SOTI Assist To The Rescue!
Technology Track

With 87% of organizations requiring employees to use mobile applications for work-related activities, mobile devices are quickly replacing laptops and desktops as the dominant devices across many organizations. The impact of mobile downtime, therefore, can cost organizations tens of thousands of dollars per mobile worker every year.

In this session, learn how SOTI Assist is changing the help desk solutions landscape to better support today's mobile workforce. Attendees will see a demonstration of how SOTI Assist improves documentation, collaboration, diagnosis and resolution of mobile issues; and ultimately, reduces costly downtime of mobile workers and devices.

4:00 pm - 4:45 pm

Breakout 6

SOTI Connect: Driving The Era of Business-Critical IoT
Technology Track

As businesses modernize, IoT plays an increasingly pivotal role in delivering new services, improving customer experiences, and reducing costs. While this has led to an explosion of IoT platforms and apps, vendor-agnostic device management solutions are largely absent, making it difficult for organizations to secure, manage and support their business-critial IoT devices.

In this session, learn how SOTI Connect solves real-world use cases around the management IoT devices, such as printers. Attendees will see a demonstration of how SOTI Connect gives organizations visibility into, and control of, their IoT devices and helps reduce costly downtime.

8:00 am
6:30 pm

Shuttle buses for After Party Start

8:00 am
7:30 pm - 12:30 am

Partner Awards & After Party

Day Three - October 10th

8:00 am
7:30 am - 9:30 am

Breakfast

8:00 am
9:45 am - 10:00 am

SOTI Sync Recap

8:00 am
10:00 am - 10:45 am

Fireside Chat

Keynote Room
Carl Rodrigues, Chief Executive Officer, SOTI

Go behind the scenes with an industry visionary as he takes SOTI SYNC guests on a journey inside SOTI’s 25 year history transforming the future of mobility. With a nostalgic nod to SOTI’s roots, Mr. Rodrigues will then describe the rapid innovation SOTI’s roadmap will unleash for its global customers and partners worldwide. From trends shaping the industry to technological advancements fueling rapid global growth, get up close and personal with SOTI’s President & CEO, Carl Rodrigues

8:00 am
10:45 am - 11:30 am

Guest Speaker

8:00 am
11:30 am - 3:00 pm

Lunch & Expo Hall

8:00 am
12:00 pm - 3:00 pm

Partner Advisory Council