Training Day - September 26

Breakfast
6:30 a.m. - 8:45 a.m. | Greenhouse Restaurant
Breakfast is included only for guests staying at the Westin Grand Munich Hotel.
9:00 a.m. - 10:00 a.m. | Sydney Conference Room

SOTI MobiControl Bootcamp - Associate (Time Slot 1)

Beginner
Danish Khan Manager, Professional Services SOTI

Getting started with SOTI MobiControl? Dive into the features and functionalities a help desk technician needs to know to help get started with SOTI MobiControl Administration. This course gives an overview of the various supported operating systems, user interface navigation, policies and profiles.


9:00 a.m. - 10:00 a.m. | Montreal Conference Room

SOTI XSight Introduction (Time Slot 1)

Beginner
Kevin Ebonga Sales Engineering Manager SOTI
Isabel Ruiz Customer Success Manager SOTI

Welcome to SOTI XSight. As a new SOTI XSight Administrator, this course will give you an introduction into Operational Intelligence Dashboards, Automated Monitoring Watchlists, the fastest, most comprehensive Remote Control and seamless Incident Management.


9:00 a.m. - 10:00 a.m. | Garmisch Conference Room

SOTI MobiControl Best Practices

Intermediate
Samuel Griffiths Team Lead, Sales Engineering SOTI
Mandeep Sidhu Technical Support SME SOTI

Looking to improve your SOTI MobiControl operations? In this advanced session, hear from our Sales Engineers and subject matter experts who have assisted with numerous customer deployments. The SOTI team will share industry best practices, including device updates, test vs production environments, naming conventions for profiles and much more.


9:00 a.m. - 10:00 a.m. | Lillehammer Conference Room

SOTI MobiControl 15.6 New Features

Beginner
Richard Fitzsimons Principal Instructor SOTI
Yannick Weijenberg Senior Sales Engineer SOTI

Have you recently upgraded your SOTI MobiControl instance to 15.6? Learn about new features such as SOTI MobiControl Signal, Conditional Access for Microsoft 365 mobile apps and SOTI Surf integration with ProGlove.


9:00 a.m. - 10:00 a.m. | Athen Conference Room

SOTI XSight 4.3 What's New

Beginner
Mikhail Ishkhanov Senior Director, Product Strategy & Sales Enablement SOTI
Vij Benedict Director, Software Development SOTI

Learn about the latest features part of SOTI XSight 4.3 including Live Support, Smart Battery Life Predictions, and the worlds fastest, most comprehensive Remote Control.


9:00 a.m. - 10:00 a.m. | Calgary Conference Room

Introduction to the SOTI ONE Platform

Beginner
David Iza Principal Instructor SOTI
Joe Gordon VP, Product Innovation SOTI

The SOTI ONE Platform is an innovative, integrated management solution that maximizes the ROI of your business-critical mobile devices and printers. Comprised of six products, learn how the SOTI ONE Platform enables you to have full control and increase the effectiveness of your mobile operations.


9:00 a.m. - 3:45 p.m. | Partenkirchen Conference Room

Certification Exam (Walk-in) - SOTI MobiControl and SOTI XSight

Ready to test your SOTI product skills? Join this session to get certified on SOTI MobiControl and SOTI XSight. Drop-in and put your skills to the test with our various levels of certification.


9:00 a.m. - 4:00 p.m. | Barcelona Conference Room

SOTI Snap and SOTI Connect Hands-On Open Lab (Walk-In)

Want to get some hands-on practice? Drop by this session to create your own apps with SOTI Snap or enroll popular, supported OEM printers with SOTI Connect. Get a chance to talk to SOTI subject matter experts and ask all your app and printer related questions.


10:15 a.m. - 11:15 a.m. | Athen Conference Room

SOTI MobiControl Bootcamp - Associate (Time Slot 2)

Beginner
Danish Khan Manager, Professional Services SOTI

Getting started with SOTI MobiControl? Dive into the features and functionalities a help desk technician needs to know to help get started with SOTI MobiControl Administration. This course gives an overview of the various supported operating systems, user interface navigation, policies and profiles.


10:15 a.m. - 11:15 a.m. | Calgary Conference Room

SOTI XSight Introduction (Time Slot 2)

Beginner
Kevin Ebonga Sales Engineering Manager SOTI
Isabel Ruiz Customer Success Manager SOTI

Welcome to SOTI XSight. As a new SOTI XSight Administrator, this course will give you an introduction into Operational Intelligence Dashboards, Automated Monitoring Watchlists, the fastest, most comprehensive Remote Control and seamless Incident Management.


10:15 a.m. - 12:30 p.m. | Sydney Conference Room

SOTI MobiControl Bootcamp - Professional (Time Slot 1)

Intermediate
Rishi Kohli Manager, Product Management SOTI
Birinder Lobana Product Manager SOTI

Looking to further your SOTI MobiControl skills? Join this session as a continuation of the Associate bootcamp. Attend this session to become a SOTI MobiControl Professional and learn about major configurations and more challenging integrations.


10:15 a.m. - 12:30 p.m. | Montreal Conference Room

SOTI XSight Incident Management and Advanced Diagnostics (Time Slot 1)

Advanced
Richard Fitzsimons Principal Instructor SOTI
Yannick Weijenberg Senior Sales Engineer SOTI

Interested in learning more about SOTI XSight? A continuation of the introduction session, a deeper focus on SOTI XSight’s streamlined Incident Management and Remote Control features such as Live Support will be discussed.


10:15 a.m. - 12:30 p.m. | Garmisch Conference Room

SOTI MobiControl Bootcamp - Expert (Time Slot 1)

Advanced
Petar Tchelebiev Manager, Professional Services SOTI
Umar Rafiq Team Lead, Professional Services SOTI

The SOTI MobiControl Expert bootcamp is a continuation of the Professional bootcamp. Level up to a SOTI MobiControl Expert and focus on high availability scenarios, enhanced integrations, SOTI MobiControl scaling and much more.


10:15 a.m. - 12:30 p.m. | Lillehammer Conference Room

SOTI Connect Deep Dive

Intermediate
David Iza Principal Instructor SOTI
Joe Gordon VP, Product Innovation SOTI

Want to learn more about SOTI Connect? Take part in our hands-on lab to get experience with various supported OEM printers. Go through different labs ranging from device setup and enrollment to device action and automation rules. Leave this workshop as a SOTI Connect expert.


11:30 a.m. - 12:30 p.m. | Athen Conference Room

SOTI MobiControl iOS Management

Intermediate
Samuel Griffiths Team Lead, Sales Engineering SOTI
Mandeep Sidhu Technical Support SME SOTI

Join this advanced hands-on session for in-depth training on how to manage your iOS device fleet. Gain advanced hands-on training on how to enroll and manage your iOS devices to further minimize downtime in your mobile operations.


11:30 a.m. - 12:30 p.m. | Calgary Conference Room

SOTI Snap 4.0 and 4.1 What's New

Beginner
Adrian Hung Manager, Sales Engineering SOTI
Sven Hamelow Sales Engineer SOTI

Recently upgraded SOTI Snap? Learn how to streamline your business processes with new features such as Workflows, PDF Mapper and Data Access Controller.


Lunch
12:30 p.m. - 1:30 p.m. | Paulaner's Wirtshaus & Greenhouse Restaurant
1:30 p.m. - 2:30 p.m. | Calgary Conference Room

SOTI MobiControl Android Enterprise

Intermediate
Danish Khan Manager, Professional Services SOTI

Using SOTI MobiControl to manage your Android device fleet? Gain advanced hands-on training on how to enroll, manage and secure your Android Enterprise devices. Profile configuration, enrollment, security and more will be discussed.


1:30 p.m. - 3:45 p.m. | Sydney Conference Room

SOTI MobiControl Bootcamp - Expert (Time Slot 2)

Advanced
Petar Tchelebiev Manager, Professional Services SOTI
Umar Rafiq Team Lead, Professional Services SOTI

The SOTI MobiControl Expert bootcamp is a continuation of the Professional bootcamp. Level up to a SOTI MobiControl Expert and focus on high availability scenarios, enhanced integrations, SOTI MobiControl scaling and much more.


1:30 p.m. - 3:45 p.m. | Montreal Conference Room

SOTI XSight Operational Intelligence (Time Slot 1)

Advanced
Mikhail Ishkhanov Senior Director, Product Strategy & Sales Enablement SOTI
Vij Benedict Director, Software Development SOTI

Deploying devices quickly is critical, but what about monitoring their performance and making smart, data-driven decisions to maximize their efficiency, return on investment and lifespan? Learn how to setup and troubleshoot Operational Intelligence Dashboards including the Battery, App, Data Usage, Signal Strength and Last Location Dashboards.


1:30 p.m. - 3:45 p.m. | Garmisch Conference Room

SOTI MobiControl Bootcamp - Professional (Time Slot 2)

Intermediate
Rishi Kohli Manager, Product Management SOTI
Birinder Lobana Product Manager SOTI

Looking to further your SOTI MobiControl skills? Join this session as a continuation of the Associate bootcamp. Attend this session to become a SOTI MobiControl Professional and learn about major configurations and more challenging integrations.


1:30 p.m. - 3:45 p.m. | Lillehammer Conference Room

SOTI Snap Deep Dive

Intermediate
Adrian Hung Manager, Sales Engineering SOTI
Sven Hamelow Sales Engineer SOTI

Interested in building custom apps with SOTI Snap? Attend this hands-on lab to get experience building self-guided or more complex apps for your business needs. You will also get access to pre-built apps to explore and test. Have questions? SOTI Snap experts will be onsite to assist and guide you.


1:30 p.m. - 3:45 p.m. | Athen Conference Room

SOTI XSight Incident Management and Advanced Diagnostics (Time Slot 2)

Advanced
Richard Fitzsimons Principal Instructor SOTI
Yannick Weijenberg Senior Sales Engineer SOTI

Interested in learning more about SOTI XSight? A continuation of the Introduction session, a deeper focus on SOTI XSight’s streamlined Incident Management and Remote Control features such as live support will be discussed.


2:45 p.m. - 3:45 p.m. | Calgary Conference Room

SOTI Identity Integrations and Cloud Link Agent

Intermediate
Isabel Ruiz Customer Success Manager SOTI
Michael Pashcki Team Lead, Sales Engineering SOTI

Already a SOTI Identity fan? Join this advanced session to learn how to setup and configure SOTI Identity’s identity providers and lightweight directory access protocols through SOTI’s Cloud Link Agent (CLA). Learn about different use cases for our outbound CLA.


4:00 p.m. - 5:00 p.m. | Garmisch Conference Room

SOTI MobiControl App Deployment and SOTI XTreme Hub

Intermediate
Samuel Griffiths Team Lead, Sales Engineering SOTI
Mandeep Sidhu Technical Support SME SOTI

Does your device fleet use a lot of applications that are hard to manage? Learn about the different deployment configurations and how to accelerate your deployments 10X using SOTI XTreme Hub.


4:00 p.m. - 5:00 p.m. | Lillehammer Conference Room

Certificate Management (SOTI MobiControl, SOTI XSight and SOTI Connect)

Advanced
Danish Khan Manager, Professional Services SOTI

Learn about the types of certificates needed for SOTI MobiControl, SOTI XSight and SOTI Connect and how they are implemented. This introductory training will provide the knowledge needed to understand device/server handshakes and network workflows. You will also learn how the SOTI ONE Platform of products work together.


4:00 p.m. - 5:00 p.m. | Athen Conference Room

SOTI Connect 2.4 What’s New

Beginner
David Iza Principal Instructor SOTI
Joe Gordon VP, Product Innovation SOTI

Managing your printers with SOTI Connect? In this session, learn about the latest features part of SOTI Connect 2.4 and how you can manage numerous makes and models of industrial and mobile printers regardless of where they are located.


4:00 p.m. - 5:00 p.m. | Calgary Conference Room

Introduction to Integrating APIs with SOTI MobiControl and SOTI Connect

Intermediate
Isabel Ruiz Customer Success Manager SOTI
Joel Mathew Manager, Product Management SOTI

Want to integrate your own APIs to SOTI MobiControl and SOTI Connect? Join this session to learn about different use cases and challenges that can be solved by API integration.


4:00 p.m. - 6:00 p.m. | Partenkirchen Conference Room

SOTI XSight Operational Intelligence (Time Slot 2)

Advanced
Mikhail Ishkhanov Senior Director, Product Strategy & Sales Enablement SOTI
Vij Benedict Director, Software Development SOTI

Deploying devices quickly is critical, but what about monitoring their performance and making smart, data-driven decisions to maximize their efficiency, return on investment and lifespan? Learn how to setup and troubleshoot Operational Intelligence Dashboards including the Battery, App, Data Usage, Signal Strength and Last Location Dashboards.


4:00 p.m. - 6:00 p.m. | Montreal Conference Room

Certification Exam - SOTI XSight

Join this session to get certified on SOTI XSight and put your skills to the test.


4:00 p.m. - 6:00 p.m. | Sydney Conference Room

Certification Exam - SOTI MobiControl

Join this session to get certified on SOTI MobiControl and put your skills to the test.


Networking
7:30 p.m. - 10:00 p.m. | Exhibit Hall

Welcome Reception

Engage in live demos and meet industry experts

Welcome to SOTI SYNC 23! It's time to kick off the conference by networking with partners and sponsors in the Exhibit Hall, listening to live music and mingle with attendees.


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