How do I register for SOTI SYNC?

Visit the Registration page to review registration information, and to register for our upcoming global annual conference.

What does my registration include?

Full conference registration includes:
Access to full training day, all keynotes, sessions, meals where provided, and conference-sponsored social events (including the After Party).

Conference-Only Registration Pass includes:
Access to all keynotes, sessions, meals where provided and conference-sponsored social events, including the After Party (training day not included).

How do I reserve a hotel room?

SOTI has negotiated the most competitive booking rate ($299 CAD per night), at the Fairmont Royal York, for our valued customers and partners to exclusively experience the hotel at its best. Registrants who book before May 31st will receive complimentary breakfast throughout their stay. To complete your hotel reservation, click here, and you will be redirected to our booking site.

I'd like to fly in early/stay late. Can I get the negotiated room rate for an extended stay?

Yes. The negotiated room rate is available from October 3rd to 12th (inclusive). Longer stays will be at the market rate.

I want to stay off-site. Is this ok?

Our conference is happening at the Fairmont Royal York, and we have arranged for all event and transportation logistics from the main venue. We encourage all attendees to stay at the Fairmont Royal York to receive optimum networking time and benefit from the negotiated hotel room rate ($299 CAD per night). The exclusive negotiated rate also includes breakfast if booked by May 31st. Click here to book now!

Will you be providing shuttle service from other hotels?

We will not be providing service from other hotels.

Are spouses and/or children allowed to attend conference activities?

The event and all related conference activities are for registered attendees only. Guest passes are available for purchase for guests 19 years of age and older for the After Party event only. No children or infants are allowed at any conference-sponsored activities or receptions. If child care is needed, please check with the hotel.

What if I have a special need or request?

Should you have special needs, dietary restrictions, or other requests, please contact

What are the hours of registration check-in onsite at the event?

Registration hours will be running from Oct 6th evening until Oct 9th morning. We encourage you to check our website for further updates.